2 March 2015back

Creative Internships Blog Week 21

Louisa Turner, Royal Welsh College of Music & Drama

For this blog post I thought I’d talk about one of the Arts and Business courses I recently took: Managing Performance.

This was something that was particularly timely for me as I come to the half way point in the internship. As a busy professional, time can quickly get away with you and before you know it, two months have passed without you taking a step back and reviewing your progress.

Setting goals and expectations has been a key part of my meetings with my line manager at the Royal Welsh and has been something that I have found very beneficial. For me, it has made sure that I am focused and understand my next steps. For my manager it helps him to give me the support I need and make sure my work is fitting in well with the wider strategy.

Although I am nowhere near management level yet, it is definitely something I would like to do in the future. Good management doesn’t have to be difficult, and it can also be improved by the employee understanding the role of the manager too. Employees need to encourage their manager to sit down and have regular appraisals and the employee needs to feel like a valued member of the team. Bad management can mean a lack of communication and therefore a lack of trust which leads to low morale.

Poor performance can often be down to a number of things: bad health, personal problems, and difficulties with work colleagues, workload or a lack of training. Quite often these things can go unnoticed by managers for a long time. This is why something as simple as having a regular one to one can be so important, for the manager to understand the needs of their employee and for the employee to know that they can seek help and know what is expected of them.

Luckily in the arts everybody is very passionate about what they do and we are all working towards a collective goal. What I have learnt in this internship is to always be honest and seek help when I need it. Even someone at the top of their game is learning every day and we all need support and encouragement from time to time.

In a world increasingly filled with technology, we must remember that we are not robots, but human beings.

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